Legal Notice & Disclaimer

E&C Health Group provides healthcare services, professional training and related information in good faith. We aim to ensure that information provided through our website, healthcare services, training courses and educational materials is accurate, current and consistent with relevant UK guidance, professional standards and awarding organisation requirements where applicable.

Website Information

Information on this website is provided for general information purposes.

While E&C Health Group takes reasonable steps to ensure that website content is accurate and up to date, information may change as professional guidance, legislation, healthcare practices, course requirements and third-party services develop.

We therefore cannot guarantee that all information will remain complete or current at all times.

Information on this website should not be used as a substitute for individual medical advice, diagnosis or treatment from an appropriately qualified healthcare professional.

Healthcare Services

E&C Health Group provides a range of healthcare and community-based services, which may include phlebotomy, health testing, ear care and healthcare concierge services.

Services are provided according to the qualifications, competence and scope of practice of the professional delivering them.

Healthcare services are subject to appropriate assessment, consent and suitability. Where a service is not appropriate, we may advise the individual to contact their GP, NHS service, pharmacist, emergency service or another appropriate healthcare professional.

E&C Health Group does not provide emergency medical services.

Anyone experiencing a medical emergency should contact 999 or the appropriate emergency service.

Blood Tests & Health Testing

E&C Health Group may provide blood-sample collection and facilitate access to laboratory health testing through third-party laboratories and healthcare partners.

The availability, suitability and scope of individual tests may vary.

Where samples are analysed by an external laboratory, E&C Health Group is not responsible for matters outside our reasonable control, such as laboratory processing times, rejected samples, laboratory procedures or changes made by third-party providers.

Test results should be considered alongside appropriate professional medical advice where necessary.

E&C Health Group does not diagnose medical conditions solely from information provided through this website.

Training & Course Content

Training provided through E&C Training Solutions is delivered in accordance with relevant guidance, professional standards and awarding organisation requirements where applicable.

Course content may be amended to reflect changes in:

• legislation
• professional guidance
• awarding organisation requirements
• industry standards
• recognised clinical guidance, including guidance issued by organisations such as the Resuscitation Council UK

Employers and learners are responsible for ensuring that the course selected is appropriate for their workplace, role and organisational requirements.

Certification

Certificates are issued where learners successfully complete the required attendance, assessment and applicable practical or theory components of a course.

Learners and employers are responsible for ensuring that certificates remain valid, current and appropriate for their particular employment or professional requirements.

Professional Scope & Competence

Healthcare and training activities are only undertaken by individuals who are appropriately trained, competent and authorised to perform the relevant activity.

Where registered healthcare professionals or specialist practitioners are used, they remain responsible for practising within the scope and standards applicable to their profession.

Third-Party Providers & Partners

E&C Health Group may work with:

• laboratories
• health-testing providers
• awarding organisations
• healthcare professionals
• freelance tutors
• subcontractors
• other healthcare or professional service providers

Links to, or references to, third-party organisations do not necessarily imply endorsement unless a formal partnership or relationship is specifically stated.

Third-party providers may have their own terms, privacy policies, clinical procedures and service conditions.

Freelance Tutors, Clinicians & Associates

E&C Health Group may use appropriately qualified freelance tutors, clinicians, practitioners or associates.

Those working on behalf of E&C are expected to meet the standards required by E&C Health Group and, where applicable, their professional regulator or awarding organisation.

Limitation of Liability

E&C Health Group takes reasonable care in providing its services and information.

However, to the extent permitted by law, we cannot accept responsibility for losses arising from circumstances outside our reasonable control, including interruptions to third-party services, laboratory delays, changes to professional guidance or decisions made by external organisations.

Nothing in this Legal Notice is intended to exclude or limit liability where doing so would be unlawful, including liability that cannot legally be excluded under UK consumer protection law.

Bookings, Payments & Cancellations

Bookings for healthcare services and training may be subject to separate terms and conditions, including payment, cancellation and rearrangement policies.

Relevant terms will be provided or made available when a service or course is booked.

Charges may apply where appointments or courses are cancelled outside the applicable notice period or where a customer fails to attend.

Data Protection & Confidentiality

Personal information collected by E&C Health Group is handled in accordance with applicable UK data protection legislation.

Healthcare information may receive additional protection because it is considered special-category personal data.

Please see our Privacy Policy for further information about how personal information is collected, used, stored and shared.

Intellectual Property

Unless otherwise stated, content created by E&C Health Group on this website—including text, graphics, branding, logos, course descriptions and original materials—is protected by applicable intellectual property law.

Content must not be copied, reproduced, distributed or commercially reused without appropriate permission.

Third-party logos, trademarks and materials remain the property of their respective owners.

External Links

Our website may contain links to external organisations, laboratories, awarding bodies, healthcare providers or other websites.

E&C Health Group is not responsible for the content, availability or privacy practices of external websites.

Changes to This Notice

We may update this Legal Notice periodically to reflect changes to our services, professional guidance or legal requirements.

Last updated: August 2026

Contact Us

If you have any questions regarding this Legal Notice or the services provided by E&C Health Group, please contact:

E&C Health Group
Email: info@ectrainingsolutions.wales
Telephone: 01554 562021